COVID-19 Advisory

As you likely know, COVID-19, a strain of Coronavirus, continues to spread in the United States and Canada. AMG Tech Support is actively monitoring the status of COVID-19 and its impact on our Clients, users, technicians, and partners. On behalf of all AMG Tech Support employees, our thoughts are with those impacted by the virus and we hope that it is contained soon. Should the need arise, our internal staff is prepared to work remotely and remain completely operational. The facts about COVID-19 Symptoms of Coronavirus include a fever, cough, and shortness of breath. The WHO reports that Coronavirus does not transmit as efficiently as the flu and that most people develop symptoms within two days. As of July 11th, over 3.2 million people in the United States have tested positive for Coronavirus with most concentrated in Large Metropolitan areas, and while many states have flattened the curve, others have begun rolling back to Phase 2 & Phase 1 protocols. With over 136,000 deaths, precautions to mitigate infection or exposure should still be implemented. What Client and Home Users should know If your company has restricted travel within the U.S. and Canada, AMG continues to align resources in the geographies where you need labor coverage. We anticipate there may be an increase in work order removal requests as a result of COVID-19 in affected areas. Technicians may need to request to remove themselves from work orders in the following cases: If technicians have a fever If technicians have recently traveled internationally, to other areas within the United States or Canada that have been identified as Clusters. A growing number of companies in the United States are restricting business travel and may look to local technicians to fulfill existing business needs. Before submitting a work request, please evaluate the status of the outbreak in your area, and the risk it poses to your personal health. Next Steps Should the presence of COVID-19 continue to escalate in the United States and Canada, we will continue to keep you informed. For more information, visit the CDC’s Coronavirus webpage. Additionally, because the virus originated in China, there have been reports of discrimination against people of Asian descent. Please remember that AMG Tech Support does not tolerate discrimination of any kind. AMG Tech support cares about your health, the health of your business, and the health of the communities in which we operate. Thank you for helping us keep our communities safe and healthy.