Our Service Offerings

IT Outsourcing

tech support

Business Process Outsourcing (BPO):

Our IT experts provide total outsourced solutions to support any technical tasks and IT managed services for our clients. Whether you are faced with simple process tasks or more complex projects, AMG Tech Support delivers an efficient blend of management knowledge and expertise to meet your specific service level agreement (SLA).

Staff Augmentation:

We understand that sometimes you need flexible and scalable staff to support your objectives. Our expert bench of technical resources support you and your team to provide expertise and effective enterprise IT solutions.

Project Support:

We have done it before. Our team has the prior experience necessary to successfully complete your complex upgrades, migrations, and implementations.

Fully Managed Services:

Let us manage your IT from end-to-end. Our services are easily scalable, fully SLA-backed, with a fixed price for predictable costs, all with controlled risk.

24x7 Service Desk:

By leveraging our 24x7 Service Desk and Help Desk support capabilities, you can free up your IT staff to focus on more strategic initiatives, increase customer service levels, meet SLAs, and enjoy a scalable resource to meet future needs.

Infrastructure-as-a-Service (IaaS):

Outsource your infrastructure to a public, private, or hybrid cloud solution. This enterprise IT solution lets our cloud experts achieve the optimal results for your specific needs.

Home Based or New Upstart Businesses

I.T. support

Whether you just want to secure your home network, boost speeds and services around your home, start a home based or small business, AMG Tech Support has the package for you.

As your company grows, your technical needs and challenges grow with you. You understand that for your business to be successful and remain competitive, you need all the benefits of information technology. You also understand you shouldn’t have to build your own IT department.

When your family grows, and technology continues to become more complex, we have your home network needs covered for you.

You need a strong IT partner to help you leverage your technology as a strategic asset — while also being able to provide you with full IT infrastructure support, lightening responsiveness, and fast resolution to critical issues.

We work closely with our clients to develop financially-backed service level agreements (SLAs) that align with any specific objectives. Whether you are a single mom or dad keeping your kids internet safe, an Insurance Broker working from home or about to open your first office, or you happen to be opening your first restaurant. All customers are are eligible for a one-hour remote response. And, if you are an SLA contract holder, you may be eligible for a four-hour on-site response.

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